Shipping Details

Last updated: 29/01/2023

Introduction

At Brelie Ltd, we are committed to providing fast and reliable shipping for our customers. This Shipping Details document provides information about our shipping policies and procedures.

Shipping Options

We offer several shipping options for our customers, from Royal Mail to Next Day Delivery carriers. Shipping times and costs will vary based on the destination and shipping method you have selected.

Order Processing

Orders are processed within 48 hours of receipt. We will send a confirmation email once your order has been shipped, including a tracking number if applicable.

Delivery

We will deliver your order to the address you have provided during the checkout process. Delivery times will vary based on the shipping method you have selected and the destination of your order.

International Shipping

Currently we do not offer this service yet. Use our contact us page, to explore the alternative options. Customers are responsible for paying any applicable duties and taxes. Delivery times for international orders will vary based on the shipping method and destination.

Damaged or Defective Items

If you receive a damaged or defective item, please contact us within 14 days of receipt and provide a description of the issue. We will provide instructions for returning the item and issuing a refund or replacement.

Shipping and Handling Fees

Shipping and handling fees are based on the total weight of your order and the shipping method you have selected. You will be able to review and confirm the total shipping and handling fees before submitting your order.

Contact Us

If you have any questions about our shipping policies and procedures, please contact us.